Volume One Shop Return Policy

Volume One will accept returns for damaged items up to 30 days from the purchase date.

Steps for returning an item:

1. Contact Volume One when you realize your item is damaged and provide the following details:
• your name
• email
• phone
• order Number (found in your email receipt)
• name of the item that was damaged
• reason for return
You can email us mail@volumeone.org or call us at (715) 552-0457.
2. Once the return request has been received Volume One will email you a Return Request Confirmation.
3. Print this confirmation and include it with the returned item.
4. Once Volume One has received the returned item we will credit your account for the cost of the item.

Return Items To:

Volume One Magazine
17 S. Barstow Street
Eau Claire, WI 54701

You can either mail return items or drop them off Monday - Friday during normal business hours.